Maersk (China) Shipping CO., LTD Shanghai Branch Export Customer Service /Customer Service
Type of Company: Foreign Company / Rep. Office Size of Company: 100 – 499 Location: Shanghai Reporting to: Customer Service Manager Responsibilities & Achievements: First I worked in this company as Export Customer Service, being in charge of detailed cargo inqury acceptance & shipment tracing. Then my work range changed to the one that I am good at. From time to time I communicate with other teams in CUS dept. & other dept. to find out communication problems and highlight the ones in MONTHLY READER. Tracing of the problems sloving is also my work range. I also handle annual team presentation & notices edtion. Reason for Quit: personal excuse
2003/10-2004/08
Shanghai Eastern Fudar Transportation Service CO., LTD Customer Service
Location: Shanghai
Education/Training:
2001/09-2003/06
Shanghai Normal University
Computer Science Electronic Science and Technology Associates
2000/09-2003/06
Shanghai Normal University
Economy Management Economics Associates
2007/02/01
First Priority Basic Steps of Problem Solving
2006/12/01
DDI Inc. Effective Time Management Shanghai, Duration: 1 day
2006/10/01
MAERSK Interpersonal Communication Skills Shanghai, Duration: 3 days
2005/06/01
MAERSK Customer Satisfaction Training Shanghai, Duration: 1 day
I would like to apply for the position you offered because of the predictable promotion while I will make more profit for the company. Given a chance, I will create a better day for the company. In my opinion, it is not only codification of so-called "relevant working experience" but also his or her individual capacity that catches your eye.